Terms and Conditions
📄 Effective Date: June 2025
Welcome to Enchanted Reels. By accessing or using our website (enchantedreels.com) and purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchases.
1. 🎮 Overview
Enchanted Reels is an online digital store specializing in the sale of Steam and CD game keys. All products are delivered electronically and are intended for personal, non-commercial use.
2. 🛍️ Product Information
We make every effort to ensure that all product descriptions, prices, and availability are accurate. However, we reserve the right to correct errors, change product details, or update pricing without prior notice.
Please make sure to check the following before purchase:
• Platform compatibility (e.g., Steam, Origin, Uplay)
• Region restrictions
• Language support
• System requirements
3. 💳 Orders and Payment
• All prices are displayed in the currency selected on the website and include applicable taxes unless stated otherwise.
• By placing an order, you agree to pay the full price as listed in the order confirmation.
• Payments are processed securely through third-party payment providers. You are responsible for providing a valid and authorized payment method.
✅ Accepted Payment Methods
We currently accept a wide range of secure and convenient payment options, including but not limited to:
• Credit and Debit Cards (Visa, MasterCard, Maestro, American Express)
• PayPal
• Apple Pay
• Google Pay
• Skrill
• Neteller
• Alipay
• Klarna
• Sofort
Please note that the availability of certain payment methods may vary depending on your region.
📩 Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email with your order details. A digital invoice may be issued upon request by contacting our support team at info@enchantedreels.com.
🔄 Refund Processing Timeline
We review refund requests on a case-by-case basis and aim to resolve them as fairly and promptly as possible. If a refund is approved, it will typically be issued:
• Within 7 business days for standard payment methods (e.g., cards, PayPal)
• If the original payment method cannot accept the refund, we may offer store credit or a gift card instead.
Please note:
• Refunds must be requested within 7 days of receiving the key.
• Keys that have already been redeemed, used, or exposed are not eligible for a refund.
• If the purchase was made using cryptocurrency, refunds may not be possible after 90 days.
• For other payment methods, refunds may not be possible after 120 days, in accordance with the limitations of the respective payment providers.
🚫 Fraud & Purchase Limits
We reserve the right to delay, limit, or decline any order for any reason, including potential fraud or account misuse. Purchase limits may apply per account or per product.
🎮 Age & Authorization
By making a purchase, you confirm that:
• You meet the minimum age required to access the content of the purchased game
• You are the authorized owner or have the proper consent to use the selected payment method
4. 📧 Delivery of Products
Game keys are delivered digitally via email to the address provided during checkout.
In most cases, delivery is instant upon successful payment.
It is your responsibility to provide a valid email address and to check spam/junk folders if the product does not arrive promptly.
5. 🔁 Refunds and Returns
Due to the nature of digital products, refunds are generally not possible once a key has been delivered. However, we will review refund requests in the following situations:
• Non-delivery due to technical error
• Invalid or duplicate product key
• Key not matching the product description
• See our Return and Refund Policy for full details
6. 🧾 License and Use
All digital keys sold by Enchanted Reels are licenses, not ownership transfers. You agree to use the products in accordance with the game publisher’s End User License Agreement (EULA).
You are not permitted to:
• Resell or redistribute keys
• Share, sublicense, or duplicate content
• Use keys for commercial or unlawful purposes
7. 🚫 Account Suspension
We reserve the right to suspend or terminate your access to our website or services if you:
• Violate these Terms and Conditions
• Engage in fraudulent or abusive activity
• Attempt to misuse or manipulate the platform
8. 🔐 Privacy and Cookies
We respect your privacy. Your data is handled in accordance with our:
• Privacy Policy
• Cookie Policy
9. ⚖️ Limitation of Liability
Enchanted Reels is not responsible for:
• Compatibility issues with your device or system
• Downtime of the game platform (e.g., Steam outages)
• Misuse of keys after delivery
• Errors caused by third-party services
Our maximum liability for any claim shall not exceed the amount paid for the product in question.
10. 📍 Governing Law
These Terms and Conditions are governed by applicable laws in the country where Enchanted Reels is registered. Any disputes will be subject to the jurisdiction of the appropriate courts.
11. ✉️ Contact Us
If you have any questions about these Terms and Conditions, feel free to reach out:
📧 Email: info@enchantedreels.com
By using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our services.
Thank you for choosing Enchanted Reels — where gaming begins instantly. 🎮